000ok Terms and Conditions

1 General Introduction and Acceptance

000ok is an online betting and casino platform for Bangladesh, operated at https://000ok.lat. These Terms and Conditions ("Terms") form a legally binding agreement between 000ok and all of its users.

By accessing the platform, registering, or using any of our services, you are considered to have fully read, understood, and accepted these Terms. If you do not agree with these Terms, please refrain from using the platform.

000ok reserves the right to amend these Terms at any time. Continued use of the platform after any changes constitutes your acceptance of the amended Terms.

2 Eligibility and Age Requirements

To use 000ok's services, you must meet the following conditions:

• You must be at least 21 years old. This platform's services are strictly prohibited for minors (those under 21).
• You will use the account in your own name and for your own benefit, not on behalf of any other person.
• You are of sound mind and are not suffering from a gambling addiction or related problems.
• Online gaming or betting is not prohibited in the area from which you are accessing the platform.
• You will have only one active account — creating multiple accounts is strictly prohibited.

000ok may at any time request that you submit an identity document or relevant paperwork for age verification. Account activity may be temporarily suspended until the documents are submitted.

3 Account Registration and Verification

When registering with 000ok, you must provide accurate, complete, and up-to-date information. Providing false, misleading, or incomplete information may result in account closure.

• Only one account per user is permitted. Multiple accounts may not be created by the same person, household, or IP address.
• Keeping your account password confidential is your own responsibility. Sharing your password with anyone else is prohibited.
• If you become aware of any unauthorised access to your account, you must immediately notify 000ok support.
• Transferring, selling, or renting account credentials is strictly prohibited.
• As part of KYC (Know Your Customer) verification, a copy of your national identity card or passport may be requested.

Use the 000ok Login page to access your account. For assistance with login, contact our Support team.

4 Deposits and Withdrawals

000ok supports transactions through Bangladesh's major mobile banking and financial services.

Deposit Terms:

• Minimum deposit amount: ৳300 (per payment method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• The name used at the time of deposit must match the name registered on the account.
• Deposits made through a third party are not permitted.

Withdrawal Terms:

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• KYC verification must be completed before a withdrawal can be made.
• Withdrawals may be on hold if bonus wagering requirements have not been met.
• Withdrawals must be made to the same payment method used for the deposit.
• 000ok may request additional verification for suspicious transactions, which may extend the withdrawal processing time.

5 Bonuses and Promotions

000ok offers various types of bonuses and promotions. These offers are provided under the following conditions:

• Welcome bonus: 100% bonus on the first deposit, up to a maximum of ৳15,000.
• Welcome bonus wagering requirement: 15 times (15x) — meaning the bonus amount must be wagered 15 times.
• Each bonus offer has its own validity period and conditions, which are stated alongside the offer.
• If multiple accounts are created to take advantage of bonuses, all such accounts will be cancelled and any winnings will be forfeited.
• 000ok reserves the right to modify, suspend, or cancel any bonus programme at any time.
• If evidence of bonus abuse is found, all associated winnings will be considered void.

The VIP programme has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback rates increase at higher tiers — 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold, and up to 1.0% at Platinum. Tier progression is determined by consistent activity on the platform.

6 Gaming Code of Conduct and Prohibited Activities

Users of the 000ok platform are required to refrain from the following activities:

• Attempting to play games through any form of fraud, manipulation, or dishonest method.
• Operating games using bots, automated software, or any third-party software.
• Exploiting any vulnerability or bug in the platform's systems.
• Harassing, intimidating, or using abusive language towards other users.
• Using the platform for money laundering or any other illegal financial activity.
• Placing bets on behalf of a third party without 000ok's permission.

In the event of a breach of any of the above rules, 000ok reserves the right to close the account, forfeit deposited funds or winnings, and take legal action if necessary.

7 Security, Privacy, and Data Protection

000ok places the highest importance on protecting users' personal and financial information. The platform uses SSL encryption technology to keep all data transfers secure.

• Users' personal information is collected, stored, and processed in accordance with 000ok's Privacy Policy.
• Users' information is not sold or transferred to third parties, except where required by legal obligation.
• If suspicious activity is detected on a user's account, 000ok may temporarily suspend the account for verification.
• Users may at any time request to review and correct their personal information.

For more details on data protection, please read our Privacy Policy page.

8 Account Suspension, Restrictions, and Closure

000ok may take various measures on an account under the following circumstances:

• Temporary Suspension: During a verification process or while investigating suspicious activity.
• Restrictions Imposed: Limiting deposits or withdrawals until KYC information is submitted.
• Permanent Closure: In cases of serious breach of these Terms, fraud, or illegal activity.

Users may also voluntarily close their account. Any applicable bonuses or wagering requirements will be considered void before account closure, however the original deposited funds are eligible for withdrawal (withdrawal policy applies).

9 Limitation of Liability and Severability

000ok is always committed to maintaining the quality of its services. However, 000ok's liability is limited in the following matters:

• Losses caused by technical errors, server outages, or internet connectivity issues.
• Any inconvenience caused by issues on a third-party game provider's platform.
• Any losses arising from problems with the user's own device or network.
• Losses arising from unauthorised account use due to the user's own lack of security.

000ok reserves the right to correct any winnings or bonuses incorrectly awarded due to a technical or human error. In such cases, the incorrect amount will be deducted from the account and the user will be notified.

000ok's game providers include PG Soft, Pragmatic Play, JILI, Spribe, and other providers. The fairness and impartiality of all games is ensured by the respective provider.

10 Responsible Gaming

000ok believes that gaming is a form of entertainment, not a source of income. We encourage our users to play responsibly.

• Every user must play within their financial means.
• You should not place further bets in an attempt to recover money that has been lost.
• Users who wish to set limits on their deposits or bets may contact support to do so.
• The option to temporarily suspend your account (self-exclusion) is also available.
• If you are experiencing problems with gambling addiction, you should seek professional help.

For more information on responsible gaming, please visit our Responsible Gaming page.

Please remember: this platform's services are intended only for those aged 21 and above.

11 Changes, Amendments, and Enforceability

000ok reserves the right to amend these Terms, in part or in full, at any time. Regarding amendments:

• Users will be notified through the platform before significant changes take effect.
• Continued use of the platform after the amended Terms are published constitutes acceptance of those amended Terms.
• If a user does not wish to accept the amended Terms, they must request that their account be closed.

If any clause of these Terms is found to be invalid by a court, the remaining clauses will remain fully in force.

These Terms have been written in English and will be governed by the applicable laws of Bangladesh. In the event of any dispute, both parties will first attempt to resolve the matter through friendly discussion.

12 Contact and Support

If you have any questions or feedback regarding these Terms and Conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support in English — start a chat directly from our Support page.

Our support team is always here for you. We are committed to helping you quickly and effectively with any matter relating to the Terms.

You can also visit our FAQ page for answers to frequently asked questions.